1. Before connecting to a production online Exchange server you must Setup the DigiScope Administrator (DSAdmin).
  2. Once the DSAdmin{Version} account is created, follow the instructions on Creating a MAPI Profile to connect to the Production Exchange Databases
  3. Follow the instructions on Connecting to All Mailboxes within a Production Source

WARNING: Running Outlook and DigiScope simultaneously may cause connectivity issues.

NOTE: To support the varied permissions required to properly access different versions of Exchange the DSAdmin Setup creates a "DSAdmin{ExchangeVersion}" account  i.e. if using Exchange 2010  an account named DSAdmin2010 would be used, for 2013 DSAdmin2013, for 2016 DSAdmin2016, for 2019 DSAdmin2019 etc.

SUPPORT: If you experience issues, have questions or need assistance after following these instructions please Open a New Support Ticket or if you already have a ticket open reply with details and we will be happy to assist.