Offline Sources | EDB/PST Files

Find solutions to common issues with offline EDB or PST files while using Lucid8's DigiScope software or open a new technical support ticket here.

Can DigiScope work with OST files?
 Not at this time, however we do have plans to implement OST support in the near future. Until that time you can use DigiScope to; Mount raw supported v...
Wed, 18 Mar, 2020 at 7:56 AM
Adding an Offline Source | EDB/PST
The Offline Tree contains Exchange Mailbox or Public Folder Databases and PST source files that have been archived, copied or stored as a backup. The data f...
Wed, 18 Mar, 2020 at 7:59 AM
Normal vs. Forensic Mount
When you Mount an Offline Database you will be given the option to execute a NORMAL or FORENSIC Mount as shown below. MOUNT - NORMAL The defaul...
Sat, 22 Apr, 2017 at 5:29 PM
Selected EDB, clicked OPEN & the "Add Exchange Stores" dialog is blank?
There are two (2) possible causes for this occurring; CAUSE # 1 The database file is severally damaged, corrupted or invalid. RESOLUTION: Restore anot...
Mon, 6 Nov, 2017 at 9:20 AM
Offline Database doesn't mount, no error or message, just flashes and does nothing
When attempting to mount an Offline Exchange EDB that's already added into the DigiScope Exchange tools interface it doesn't mount, there is no on-s...
Thu, 8 Mar, 2018 at 3:39 PM
Adding offline database appears to freeze/hang during log rollup/mount process
Problem Overview: When adding an offline database it appears the progress bar freezes while Analyzing Groups and never seems to progress. Resolution Overvi...
Mon, 15 Jan, 2018 at 11:11 AM